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Localloop is Committed to Helping Local Businesses Raise the Bar for Trust and Accountability in the Marketplace.
The Localloop Code of Ethics provides local businesses with guidance for how products and services should be delivered, defines an ethical means of conducting business, and emphasizes a thoughtful examination of customer needs and expectations.
Localloop Certified Businesses are dedicated to:
Protecting your privacy and personal data. We recognize the importance of protecting your privacy and will not sell, rent or share your information to anybody.
Treating all customers with respect and dignity. We strive to treat all customers with courtesy and prompt service as well as integrity and respect.
Listen and be responsive to inquiries and requests. We are committed to the highest level of customer service through personal accountability, professional conduct, and employee empowerment.
Provide the product/service quality promised. We assume full responsibility for customer transactions and do what is necessary to meet or exceed expectations.
Deliver the product/service on time. We are committed to doing everything in our power to deliver our products and services on time, period.
Communicate clearly, openly, and honestly. We believe consumers have a right to fully understand the processes and services they are purchasing before, during, and throughout the completion of their transactions.
Disclose pricing and financial policies with no surprises. We believe our customers have a right to expect their invoice will reflect the quote given and to approve any additional charges prior to being incurred.
Fulfill customer commitments. Our main objective is to deliver quality in all transaction.
Resolve any misunderstandings quickly and courteously. We are committed to a positive customer experience. Our customers can to speak with an owner at anytime!
TERMS OF SERVICE PRIVACY POLICY